Franco Leone

Return Policy

If there are any issues with your product, you can raise a refund or replacement request within 7 days of receiving the product.

Successful pick-up of the product is subject to the following conditions being met:

  • Correct and complete product (with the original brand, article number, undetached MRP tag, product’s original packaging, freebies and accessories)
  • The product should be in unused, undamaged and original condition without any stains, scratches, tears or holes
  • Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. 

 

To return a product to us, please follow these steps:

  • Create a ‘Return Request’ on www.francoleone.com or its mobile app 
  • On Receipt of ‘Return Request’, we will confirm the pick-up with in 24 hours
  • Keep the item ready for pick up or ship it to us basis on the return mode
  • Our Logistic Partner will pick up it.
  • We offer pick-up facility in selected locations basis our courier service ability/Availability.
  • If the reverse pick-up option is not available at your location you can self-ship the product to us.
  • Refund will be credited to your bank account/credit card account from where payment was originated. In case of COD payment will be credited to your given bank account.
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